GoToMeeting® FAQs

What is GoToMeeting?

GoToMeeting is a online meeting service that enables individuals and organizations to easily, securely and cost effectively collaborate, present information, offer training and demonstrate products online.

What are the system requirements for running GoToMeeting?

To organize or attend a meeting, the following is required:

Internet Explorer® 6.0 or newer, Mozilla® Firefox® 2.0 or newer (JavaScript™ and Java™ enabled)
Windows® 2000, XP, 2003 Server or Vista
Stable 56k, cable modem, ISDN, DSL or better Internet connection
Required for instant-messenger integration: GoToMeeting integrates with the most widely used instant-messaging applications
Required for Microsoft® Outlook® integration: Microsoft® Outlook® 2000 and later.
Recommended: Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows® Vista), cable modem, DSL or better
Note: Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers (a USB headset is recommended).

How do I join an online meeting?

You do not need to have a GoToMeeting account to join an online meeting organized by a GoToMeeting customer. Getting started is easy. You can join a meeting by clicking the link in an email invitation you received; through a link provided in an instant message;or by visiting the GoToMeeting Web site and entering the provided meeting ID (and password, if required). You do not need to pre-install any software prior to joining the meeting. You participate as a guest of the meeting organizer, at no cost to you.

Is my online meeting session secure?

Your GoToMeeting session is completely private and secure. GoToMeeting uses built-in, state-of-the-art security measures to protect access to data and computers. It is the only online meeting solution that uses end-to-end encryption for all meeting data, which includes screen images, files, keyboard and mouse input and chat text.