What's New | Feature | Training & Support
Share the Power!
TEA 10 is Coming
The newest version of The Exceptional Assistant is coming soon and we want you to be the first to know about it!
It is our vision that TEA 10 will make it possible for your organization to use a single integrated database to manage all core activities in order to achieve your mission. We are making significant enhancements based on your recommendations and feedback. These enhancements will undoubtedly help your organization evolve to a new level of productivity.
CommonGoals is Blogging!
Visit our TEA 10 Blog and get the insider's view to new functionality and features in the next version of The Exceptional Assistant; the business problems it will help you solve; and why they are of critical importance to your lending organization. We look forward to your comments and questions, so visit the blog and share your thoughts with us.
If you are new to reading blogs and subscribing to them, you will find some information on how to get set up quickly in our RSS Primer.
Feature
Delinquency
As announced in Issue 13 of the Power of Nine eNewsletter, we are presenting the first in a series of three articles discussing the critical elements of an effective Loan Portfolio Management (LPM) process.
Delinquency is the first and most obvious signal that there is a problem with a loan. A missed or late payment comes with a reason; they all do. Some of those reasons are valid while others are red herrings. Regardless, they both must be worked out with your borrower.
Training & Support
New Employee Introduction to TEA
As you know, new employee orientation is a critical factor in helping a new person develop a productive, lasting relationship with your organization. If your new employee is going to be a TEA user, you probably want to get this person up and running quickly.
We recommend that you sign up your new employee for TEA training as soon as possible, but in the meantime there are a few steps that must be performed in order for your new employee to start working with TEA. The first is to create a user account for the new employee.
TEA Support Surveys
Over the past few weeks, you may have seen a TEA Support Survey request in your Inbox following the completion of a support issue with a member of our TEA Support Team.
At CommonGoals Software, we are always looking for ways to improve and enhance our support services. We think that one of the best ways to achieve this is by listening to feedback, suggestions and ideas from our customers. So here is your chance!
The goal of this free eNewsletter
is to stay in touch with You! It has been developed
to communicate news about TEA, including Features, Training, Updates
and Enhancements as well as alert you to new TEA Support Documents as
they become available. We encourage you to share
this newsletter with your co-workers, or invite them to Sign
up today to receive their own free copy of the Power of Nine. As always, we welcome your
feedback regarding this newsletter, please
email your comments to us. We hope you enjoy this issue of the Power
of Nine. The CGS team regularly attends conferences
and training events to stay in touch with the issues that matter most
to microenterprise and to network with associations and their members.
Check out
our Events Calendar for 2007 Training Schedule We are now accepting registrations for the following Online Mini Courses:
Your TEA Support Team
Enroll early to avoid disappointment.
Email Address and TEA Website
Did you know that you can email TEA Support and access the TEA Website from within the TEA program?From within the TEA program go to Help | Email TEA Support or Help | Visit the TEA Website.
You must use your assigned Username and Password to access the Online Support area.
If you have lost or misplaced your login information, please contact TEA Support and we will provide this information to you.
©2007 CommonGoals Software 301-193 Water Street West, P.O. Box 130, Prescott, ON K0E 1T0 Canada