Frequently Asked Questions
What is The Exceptional Assistant?
What type of modules are available for TEA? Do I need to purchase a whole package, or can I just get the modules I need?
What types of interest calculation methods does TEA support?
There are a number of reports that came with TEA. What can I do if I need a different report or report template?
Can TEA be integrated with my accounting software?
Can TEA handle loans from different loan funds?
What kind of technical support do you offer after I purchase the program?
We have many people in our office that would benefit from TEA. Unfortunately it is not possible to send all of them on training and it’s too time-consuming to bring everyone up to speed on new software. Do you offer any training solutions that would help?
Our existing data is in MS Excel and Access. We’d love to use a different system but are concerned that it would be too complicated to start all over with another system.
Is it possible to “test drive” the software before we buy it?