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CommonGoals Software
intuitive...insightful...innovative
software solutions
  • Home
  • TEA (The Exceptional Assistant)
    • Core Modules
      • Client Module
      • Loan Module
      • Project Module
      • Reporting Module
    • Add-On Modules
    • FAQ
    • Product Demos
  • SERVICES
  • TRAINING
    • Training Options
    • Training Schedules
  • SUPPORT
    • Support Options
    • Open a Support Ticket
    • TEA Knowledge Base
  • ABOUT US
    • Our Company
    • Our Customers
    • Events
    • Investors
    • Careers at CGS
    • Our Policies
  • CONTACT US

Prospective Clients

Still have questions about us and The Exceptional Assistant (TEA) software?   You can submit your request directly to our Sales Team via our Self-Serve Customer Help Centre.   They’ll be happy to provide you with any information you need.

Contact Sales

E-mail:

Sales: sales@commongoals.com

Existing Clients

Customer Support

Monday to Friday: 8:30AM – 5:00PM
Monday and Wednesday:  extended hours until 7:30PM
All times Eastern.
E-mail: support@commongoals.com

NEW Self-Serve Help Centre

We are currently transitioning to a new customer support self-serve portal to serve you better! The new portal will allow you to manage all of your support tickets with us. You can also submit a new ticket and search out the new knowledgebase. Please bear with us as we migrate relevant articles from our current knowledgebase to the new one. We are excited to bring these new features online and will keep you updated as we progress.

Visit the new CommonGoals Software Self-Serve Help Centre today!

Open a Support Ticket

General Info

Address:

193 Water St. West, Suite 301
P.O. Box 130
Prescott, ON CANADA
K0E 1T0

Phone Numbers:

Office (Local): 613-925-1265
Toll-free: 800-354-5152

What our customers are saying

  • We have dealt with CommonGoals Software for 15 years. They have provided TEA software for the CBDC Network. Both the software and their support services have been excellent and allowed our network to streamline processes, reporting to stakeholders and centralize all client services in one efficient database. Additionally, CGS has provided custom development services creating an integrated website for all stakeholder reporting required for the program.

    Brian LeBlanc
    Atlantic Association of CBDCs
  • TEA has been the backbone of our organization for client services and lending activity for a decade. It creates efficiency for the majority of the processes we require and has provided all the required management and funder reports for our operations.

    Mike Wilcocks
    Tecumseh Development Corporation
  • TEA greatly streamlines many processes for our team, especially for those who are working remotely. In addition, the TEA Support Team has provided us with extraordinary support and is always a pleasure to deal with.

    Clint Gwin
    President, Pathway Lending (CDFI)
  • TEA has been extremely helpful in producing our reporting requirements to our funders.  It greatly saves us time and the reports are customizable to provide exactly what we need.

    John Mercola
    Business Development Corporation
  • I have been a strong supporter of TEA within the CF family of organizations. I find it is a very useful tool and the CGS team is always very helpful and quick to resolve issues as they may arise. TEA has streamlined our organization’s data management immensely in the past 5 years and I see CGS as our partner in data management solutions; developing resources that create efficiencies.

    Vickie Newmeyer
    GM, Community Futures Meridian Region

Contact Info

  • CommonGoals Software
  • 193 Water St. West, Suite 301 Prescott, ON Canada K0E 1T0
  • 800-354-5152
  • sales@commongoals.com

Company Info

CommonGoals Software is a software development company that develops and sells custom software solutions and related services to community-focused, government and non-traditional lending agencies across North America.

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