Office Update

Office Hours are back to normal.

Whether in office or from-home, our staff is fully back to ‘standard operating procedures’! Office hours are 8:30am to 5:00pm and TEA Support is available Monday to Friday, same hours, with extended Support available on Monday and Wednesday evenings until 7:30pm (all times Eastern).

COVID-19 Loan Relief Utility for TEA 10

As part of an initiative to assist our clients in providing loan relief strategies for their respective customers, we have developed the TEA 10 COVID-19 Utility. The utility will enable our customers to implement loan relief strategies in TEA in three key areas: Suspending Interest Accrual, Holding Payments and Waiving Late Fees.

Learn about TEA - Our flagship software for loan management

The Exceptional Assistant, commonly referred to as TEA, is a robust and intuitive loan management software solution for non-traditional lending agencies that will simplify the management of all your client data including loans, grants, investors, donors and more.

Check out Upcoming TEA Training Opportunities

New employees? New features? Maybe you just need a refresher. We offer a variety of training streams, including live webinars and online mini-courses led by one of our experienced TEA trainers to help you get the most out of your software investment.

Access TEA Support

Our TEA Support Team is here to help. We have manned support lines where you can call and talk to a live team member 5 days a week or a variety of online, self-serve options where you can locate answers, watch videos and help yourself 24/7.